Refund Policy
Last updated 5 November 2026
Our promise
If you are not happy with Jovelora, you can request a full refund within 14 days of purchase.
How to request a refund
Reply to your Paddle receipt email or contact Paddle at paddle.net. Paddle, our Merchant of Record, processes all refunds to the original payment method, usually within 5–10 business days.
After 14 days
After 14 days refunds are not available, except where required by law.
Merchant of Record
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
Jovelora · Jonathan Jerby, sole proprietor · Israel
Contact: contact@jovelora.com